Your advocate is not the hospital's intake team
International hospitals invest heavily in attracting patients from abroad. Their coordinators are often skilled and caring — but they are employed to fill beds and programmes. Independent patient advocacy means someone on your side of the table: gathering records, questioning unnecessary steps, and translating medical language into decisions your family can own.
Conflict of interest is structural, not personal. A hospital coordinator may genuinely want to help you — while their KPIs still reward admissions. Independent advocacy removes that tension. We are paid to guide, not to fill a bed.
We coordinate second opinions, destination matching, travel logistics, interpreters, and daily support. We do not provide medical treatment or diagnosis. We do not accept referral fees from hospitals. See the full scope of our services for before, during, and after travel.
Questions hospitals may not volunteer
Is this procedure necessary now? What are the realistic alternatives? What does recovery look like for the patient and companion? What happens if complications arise after you return home? Who handles follow-up communication across time zones? A good advocate helps you ask these before you commit — not after.
Consent should be informed, not rushed. If you are asked to decide under artificial urgency, pause. Real clinical emergencies exist — but "sign today for a slot this week" is often a sales tactic. Your advocate helps you tell the difference.
Urgency is sometimes medical reality. Often it is sales pressure. We help families tell the difference. There is no commission on your decision — only clarity. Maira is free and confidential for a first conversation without commitment.
When you are ready for a deeper discussion with our team, contact us directly.